Privacy Policy

To provide high-quality merchant processing, we may collect the following types of information:

• Personal and Business Identifiers: Name, business legal name, physical address, email address, and phone number.
• Financial Information: Information required for underwriting and account setup, such as federal tax IDs (EIN) and banking information for settlement purposes.
• Usage Data: Details of how you use our website, including IP addresses, browser types, and page interaction data (collected via cookies).

We use the data we collect solely to facilitate your merchant account and improve our service offerings, specifically to:

• Process and settle your credit card transactions.
• Verify your identity and perform required "Know Your Customer" (KYC) checks.
• Provide dedicated technical support and account management.
• Send important updates regarding your account or changes to our service.

Pratt Merchant Services does not sell, rent, or trade your personal or business information to third parties. We only share information with third-party service providers (such as bank sponsors and card networks) as strictly necessary to perform the services you have requested. These partners are legally obligated to protect your data and use it only for the purposes we specify.

We utilize commercially acceptable and industry-standard security measures to protect your data. All transaction data is handled through Tier-1 PCI-DSS compliant encryption. While we strive to use the most secure methods available, please be aware that no method of transmission over the internet is 100% secure.

Our website uses "cookies" to enhance your user experience and analyze site traffic. You have the option to refuse cookies through your browser settings, though this may limit your ability to use certain features of the merchant portal.

Our website may contain links to other sites. If you click on a third-party link, you will be directed to that site. We strongly advise you to review the Privacy Policy of every site you visit, as we have no control over the privacy practices of external websites.

Our services are strictly intended for business owners and individuals aged 18 and older. We do not knowingly collect personal information from children under the age of 13.

We may update our Privacy Policy periodically to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by posting the updated policy on this page with a new "Effective Date."